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   On-Line Help
Need Remote Help?
Online Help is just a click away!
  Repair problems fast!

  No need to bring your machine to us or have us come to you, in most cases.

  Watch us while we work and learn our secrets!

  Dedicated technicians working directly with you on your machine with your problems.

  Cost effective choice!

  Another quality service offered by the Pro's at B&K!

Online-Support
Please Read Before Clicking Below

Terms and Conditions

      Online Support is available to contract customers at no charge and is billable to T&M customers at $1.00 per minute.
      Each incident is a minimum 15 minute charge.
      Remote assistance should only be used after calling.

Hours of Operation

Remote Help is Available Monday-Friday

8:00AM - 4:00PM CST

9:00AM - 5:00PM EST

 

Support By Location
 

  Pontiac Illinois Support
    The link below will initiate the applet to load for remote assistance.  When prompted select OPEN from the dialog box that appears and then select NEXT to install and start the remote assistance call.

 Click here to start this call..

  Otsego Michigan Support
    The link below will initiate the application to load for remote assistance.  When prompted select OPEN or RUN from the dialog box that appears and then select RUN to initialize the session. If you are prompted to 'allow' or 'deny' the software from running, choose ALLOW.

 Click here to start this call..


 

 
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