Our Hardware Services

In today's IT environment the last thing you want to focus your time and resources on is keeping your infrastructure running error free.  Our hardware services are custom designed to fit your needs allowing you to focus on your business and not keeping your computers running.  From relaxed T&M services to aggressive Service Level Agreements (SLA) we can help you reduce your overall cost of ownership and increase productivity.

Contract Services

Service Level Agreements as aggressive as 7X24 2hr. response.
Proactive monthly maintenance on critical equipment.
Metrics tracking and performance reporting on all contracts.

T&M Services

Pay as you go, T&M services to minimize cost.
On-site or in-office repair services.
COMPTIA A+ certified technicians.

Printer, Network, and Peripheral Repair

We can repair most external peripheral equipment within 24-48 hours.
All work performed in-house by certified technicians and engineers.
All repairs carry warranties to minimize your risk.

Feel free to contact with us! 
We will answer your questions or stop by and see you.

http://www.bktechsolutions.com
support_il@bktechsolutions.com

* View our online work order tracking and monitoring system.

- Robust web interface available 7X24.
- Email updates every time work is updated or performed. 
- Follow on customer feedback for performance enhancements.
- Automated escalation process to insure no calls are "lost".